Group-Wide Visibility with Business Central
Fire Safe and Sound is a specialist supplier of fire protection, compartmentation, insulation, tools and PPE products, based in West Thurrock.
Following rapid group growth, the business needed a more robust system with multi-site stock visibility, stronger financial control and integrated CRM potential.
Qi implemented Dynamics 365 Business Central on Azure as part of a wider group rollout, migrating Sage 50 data and supporting the team through go-live. The result was real-time group visibility, accurate stock control, zero processing downtime and stronger customer service through clearer availability and production planning.
The Challenge
FSS is part of a group that, due to its continuing success, had nearly doubled in size, leading to data volumes that required a system with the best level of robustness possible. As one business within a small group of companies it was essential that FSS had levels of visibility of — and was visible to — Head Office to ensure that the best decisions were made regarding stock and finance, group wide.
Sage Line 50 Accounts Professional does not provide multi-site locations and this was a key factor for FSS and the rest of the group. FSS also had plans to implement a CRM solution but needed this to be fully integrated into their day to day solution.
The Solution
After full consultation across the group and with Qi Ltd, FSS implemented Dynamics 365 Business Central on an Azure server as part of a group implementation. Their Sage 50 data was successfully migrated across without any issue. In this instance FSS adopted a learning leader training protocol led by key team member Liam, to enable training delivered across the group to be maximised. Qi Ltd spent two days on site at the point FSS went live on the new system, who had zero downtime on processing as a result.
The Outcome
Accurate Stock Control and Real Time Visibility
FSS can now share information with the rest of the group in real time. As the pivotal sales force for the manufacturing business within the group, visibility of accurate stock levels ensures that FSS can fulfil sales with the best level of customer service, and that their manufacturing arm can plan production to meet their needs.
