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Microsoft Dynamics 365 for Sales CRM

Microsoft Dynamics 365 for Sales CRM

Give your sales team a clearer, more connected way to manage opportunities, relationships and pipeline performance.

Dynamics 365 Sales helps replace disconnected tools and manual processes with a CRM platform built around visibility, productivity and growth.

Qi helps you configure and implement it to reflect the way your sales team actually works.

Enterprise required

Professional or Enterprise?

Professional Selected

  • Core CRM for Accounts, Contacts, Sales Pipeline, marketing lists and products
  • Ideal if you are transitioning from managing your sales with manual processes
  • Provides a single platform for managing day-to-day operations
  • Lower licensing cost

Enterprise Selected

  • Everything in Professional plus Mobile app and AI
  • Ideal if you want more than the core functionality and want to take advantage of powerful AI features.
  • Adds advanced forecasting, territory management and full customisation
  • Higher licensing cost with additional operational capabilities

Modernise your business with confidence.

Whats covered:

  • Licencing
  • Support
  • Project planning meeting
Cost breakdown
Licence tier
Enterprise
Project
£12,470
Support
£2,421
Licencing £968.40 × 10 users
£9,684

£12,470 Total one off

£12,105 Total Annual Costs

By requesting a quote, you'll be able to refine your estimated guide price through a 45-minute consultation.

All prices are in GBP and exclude VAT. Figures are an estimated guide price, not a formal quotation.

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Business Workers Talking

When Your CRM Starts Holding Sales Back

As your sales team grows, the systems behind it need to keep up. What once worked well can quickly become a barrier to visibility, consistency and performance.

Dynamics 365 Sales gives growing teams a more connected way to manage opportunities, customer relationships and sales activity, with the flexibility to support more advanced processes over time.

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When is It Time to Upgrade Your CRM?



You Have Outgrown a Legacy CRM Platform

If your CRM feels slow, disconnected or difficult to adapt, it may be limiting growth.

Dynamics 365 Sales gives your team a modern platform for managing pipeline, activity and customer relationships.

Business Central CRM Is No Longer Enough

Business Central includes useful CRM tools, but growing sales teams often need more depth.

Dynamics 365 Sales adds stronger pipeline control, forecasting, automation and activity tracking.

Sales and Marketing Are Disconnected

When campaigns, leads and follow-up sit in separate systems, opportunity is harder to track.

Dynamics 365 Sales helps connect customer activity with sales and marketing insight.

Manual Admin Is Slowing Sales Down

If sellers spend too much time updating records or chasing information, selling time is lost.

Dynamics 365 Sales helps reduce admin through workflows, automation and AI-assisted summaries.

Pipeline Visibility Is Too Limited

Sales leaders need a clear view of opportunities, forecasts and deal progress.

Dynamics 365 Sales gives teams better visibility, helping decisions move from guesswork to live sales data.

Customer Insight Is Hard to Access

As relationships grow, teams need fast access to activity, history and next steps.

Dynamics 365 Sales, supported by Microsoft Copilot, helps sellers understand context quickly.

What Dynamics 365 Sales Allows Your Team to Do

Microsoft Dynamics 365 Sales gives sales teams the tools to manage customer relationships, sales activity and opportunity progression in one connected platform.



Clearer Pipeline Visibility

Keep leads, accounts, contacts and opportunities in one connected CRM system, giving your team a clearer view of every customer relationship.

From first enquiry to closed deal, sales activity stays easier to track and manage.

Less Manual Sales Admin

Give sales leaders a clearer view of opportunities, deal stages, forecast values and performance risks.

With live sales data in one place, your team can make better decisions and focus attention where it matters.

Connected Sales Insight

Use workflows and automation to guide sales activity, standardise follow-up and reduce repetitive admin.

This helps sellers spend less time updating the CRM and more time prospecting, quoting and closing.

Out-of-the-Box Productivity

Bring sales activity, customer interactions and campaign insight closer together in one CRM platform.

This helps your team understand what is creating opportunity and where follow-up is needed.

Microsoft Ecosystem Integration

Dynamics 365 Sales is easy for teams to use from day one, with the flexibility to adapt around your sales process.

As your business grows, your CRM can grow with it.

Integrate Sales with the Wider Microsoft Environment

Connect Dynamics 365 Sales with Microsoft 365, Power Platform and wider Dynamics 365 tools.

This gives your business a more joined-up view of sales, customers, reporting and operations.

Built-In AI That Gives Sellers Time Back

Sales teams need CRM data, but they should not lose valuable selling time maintaining it.

With Microsoft Copilot in Dynamics 365 Sales, sellers can quickly summarise leads, opportunities and customer activity, helping them understand what has changed, what matters and what to do next.

Instead of searching through notes, emails and records, your team can spend more time prospecting, quoting and selling.

Explore Dynamics 365 Sales with Qi

WHY BUSINESSES WORK WITH Qi

Business-Led Guidance

We look beyond the software itself, taking time to understand your goals, processes and operational challenges before recommending the right solution.

Direct Access to Experts

You work with in-house consultants, developers and support specialists who understand your systems, reducing delays and unnecessary handovers.

Long-Term Support

We build lasting relationships with our clients, providing ongoing advice, support and system reviews as your business and technology needs evolve.

Connected IT, Security & Infrastructure Expertise

From ERP and Microsoft cloud solutions to reporting, automation, cyber security and infrastructure, Qi supports the systems that keep your business running securely and effectively.

Already Using Business Central CRM Tools?

Business Central includes useful CRM tools for managing contacts, interactions and opportunities. For some teams, that is enough.

But when sales processes become more complex, Dynamics 365 Sales gives you deeper pipeline visibility, stronger automation, richer forecasting and AI-assisted seller insight.

Qi can help you assess whether Business Central still meets your needs, or whether it is time to move to a dedicated CRM platform.

Assess Your CRM Requirements

Who Dynamics 365 for Sales Is Designed For

Dynamics 365 for Sales is particularly valuable for organisations that need greater visibility and control over their sales processes.

Businesses often explore CRM solutions when they:

  • Manage leads and opportunities through spreadsheets
  • Have limited visibility of pipeline performance
  • Struggle with forecasting accuracy
  • Experience inconsistent sales processes
  • Want better coordination between sales and other departments

Many organisations Qi works with are growing businesses that need structured sales systems to support revenue growth.

Book a CRM consultation

How Qi Supports Dynamics 365 for Sales

Implementing CRM successfully requires more than simply introducing a new system. It requires ensuring the platform supports how your sales team actually works.

Qi helps organisations design CRM environments that align with sales processes and business objectives.



CRM Implementation

Qi works with organisations to implement Dynamics 365 for Sales in a way that reflects their sales structure, pipeline stages and workflows.

Process Design and Optimisation

We help businesses define and refine sales processes so that the CRM system supports efficient and consistent activity.

Integration with Business Systems

Qi ensures Dynamics 365 for Sales integrates with other platforms such as ERP systems, improving data flow across the organisation.

Ongoing Support

Qi provides ongoing support to ensure CRM systems remain effective, easy to use and aligned with evolving business needs.

Looking to improve visibility and control across your sales process?

Qi helps organisations implement CRM systems that provide clearer pipeline visibility, improve forecasting and support consistent sales processes.

Start Your Dynamics 365 for Sales Journey

Dynamics 365 for Sales Services

Discover supporting services for our Dynamics 365 for Sales solutions.

Dynamics Implementation
Dynamics Implementation
Implement Microsoft Dynamics 365 products with confidence — structured, controlled and aligned with how your organisation operates.
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IT Strategy & Consultancy
IT Strategy & Consultancy
Review your current systems, identify inefficiencies and build a clear technology roadmap aligned with your operational goals and future growth.
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Migration and Upgrades
Migration and Upgrades
Move from legacy platforms to modern systems safely, with protected data, minimal disruption and full team readiness from day one.
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Frequently Asked Questions