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Qi's Training Framework
Qi’s training services follow a structured framework designed to ensure knowledge is delivered clearly, and applied confidently by your team. We begin with a training needs assessment, produced by working closely with your organisation to understand user roles, how the system is used across departments, and where any knowledge gaps exist.
From there, our training is designed around your specific systems and processes, to ensure sessions reflect how your business operates day to day. Delivery is focused on practical usage, and encourages user interaction so teams are able build confidence while working within the system. In order to support long-term adoption, we provide guidance and materials that help reinforce knowledge and encourage consistent use.
Qi's approach to training
Confident System Users
Give your team the knowledge they need to use systems effectively in their day-to-day roles.
Tailored to Your Processes
Training is aligned to how your business operates, not generic system walkthroughs.
Faster User Adoption
Help teams get up to speed quickly and reduce resistance to new systems or changes.
Improved Data Accuracy
Ensure users input and manage data correctly to support reliable reporting and insights.
Efficient Workflows
Enable teams to use system features properly, reducing manual work and inefficiencies.
Ongoing Knowledge Support
Provide continued guidance so users can build confidence and adapt as systems evolve.

Supporting User Adoption & System Value
Without effective training, businesses risk underutilising the functionality of their vital systems, creating inefficiencies which, in turn, increase reliance on manual workarounds.
Qi help organisations to maximise the value of their systems by ensuring users are confident, capable and aligned with best practices, all whilst supporting long-term improved efficiency and overall business performance.
Why Businesses Work with Qi
Business-Led Guidance
We look beyond the software itself, taking time to understand your goals, processes and operational challenges before recommending the right solution.
Direct Access to Experts
You work with in-house consultants, developers and support specialists who understand your systems, reducing delays and unnecessary handovers.
Long-Term Support
We build lasting relationships with our clients, providing ongoing advice, support and system reviews as your business and technology needs evolve.
Connected IT, Security & Infrastructure Expertise
From ERP and Microsoft cloud solutions to reporting, automation, cyber security and infrastructure, Qi supports the systems that keep your business running securely and effectively.
A selection of our partners
Speak to the Qi Team
If you are looking to improve user confidence, onboard new team members or support a system rollout, Qi can provide structured training tailored to your business.
Our team will ensure your users are equipped with the knowledge they need to use your systems effectively.
Frequently Asked Questions
What type of training does Qi provide?
Qi provides system training tailored to your business, covering ERP platforms, Microsoft 365 and other solutions. Training is designed around your processes to ensure it is practical and relevant.
Is the training customised to our business?
Yes, all training is tailored to your systems, user roles and workflows. This ensures sessions reflect how your team uses the platform day to day.
How is training delivered?
Training is delivered through structured sessions that focus on practical use, real scenarios and user interaction, helping teams build confidence while using the system.
Do you provide training and ongoing support after implementation?
Yes, Qi provides training during and after implementation to help users adapt to new systems and build confidence. We also offer ongoing support to reinforce learning, answer questions, and ensure your team continues using the system effectively over time.
















