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Supporting Businesses Still Running Dynamics NAV
For many organisations, Dynamics NAV remains a familiar system that continues to support key day-to-day processes. However, as older NAV environments become harder to maintain, businesses can face increasing risk around support, reporting, integrations, security and internal knowledge.
Common challenges NAV users experience include:
- Systems are becoming harder to support over time
- Older customisations or workarounds that are difficult to understand
- Limited reporting flexibility
- Integration challenges with newer Microsoft technologies
- Reduced internal knowledge of how the system has been configured
- Growing pressure to plan a move to Business Central
Qi helps businesses maintain stability in their existing NAV environment while reviewing what needs to be understood, retained or improved as part of a future Business Central upgrade.
How Qi Supports Dynamics NAV Customers
Qi provides practical support for organisations still using legacy Dynamics NAV. Our role is to help keep the system running reliably, resolve issues where possible and support planning for a future move to Business Central.
Ongoing NAV Support
Reliable support helps ensure that your NAV environment continues to support day-to-day business activity while you prepare for the future.
Our support team helps businesses resolve issues, answer user questions and maintain operational continuity so teams can continue working with less disruption.
Support typically includes:
- Troubleshooting and issue resolution
- User support and guidance
- Support for existing processes and known system behaviours
- Stability-focused advice where possible
Review and Migration Readiness
Many NAV environments contain legacy customisations, workarounds and processes that need to be understood before moving to Business Central. Qi helps businesses review system usage, identify risks, dependencies and areas of complexity, and prepare for a future upgrade.
This can include:
- Reviewing legacy customisations and workarounds
- Identifying processes that may need to change
- Understanding reporting requirements
- Highlighting integration and data dependencies
- Supporting Business Central migration planning
Planning for the Future
If your business is still using Dynamics NAV, it is important to treat this as a managed legacy position rather than a long-term technology strategy.
Qi helps businesses assess their current NAV environment, understand the risks of remaining on older technology and plan a structured move to Microsoft Dynamics 365 Business Central when the time is right.
WHY BUSINESSES WORK WITH Qi
Business-Led Guidance
We look beyond the software itself, taking time to understand your goals, processes and operational challenges before recommending the right solution.
Direct Access to Experts
You work with in-house consultants, developers and support specialists who understand your systems, reducing delays and unnecessary handovers.
Long-Term Support
We build lasting relationships with our clients, providing ongoing advice, support and system reviews as your business and technology needs evolve.
Connected IT, Security & Infrastructure Expertise
From ERP and Microsoft cloud solutions to reporting, automation, cyber security and infrastructure, Qi supports the systems that keep your business running securely and effectively.
Dynamics NAV and Business Central
Microsoft Dynamics 365 Business Central is the modern evolution of Dynamics NAV.
Some organisations delay the move because NAV is familiar and embedded into daily operations. However, as Microsoft support reduces and older systems become harder to maintain, businesses should begin planning how and when to move to a modern, supported platform.
Moving to Business Central gives businesses the opportunity to review existing processes, reduce reliance on legacy workarounds and improve reporting, integration and scalability.
Qi supports businesses that still rely on NAV while helping them prepare for a structured Business Central upgrade.
Who We Work With
Qi works with organisations across a range of sectors, particularly those that still rely on Dynamics NAV to support operational processes and financial management.
Many of our clients are:
- Manufacturers
- Distributors
- Growing SMEs
- Organisations with complex operational workflows
These businesses often depend on NAV to coordinate finance, stock, purchasing and operational reporting across multiple departments.
Why Work With Qi
Qi focuses on understanding how your organisation currently uses NAV, where the risks sit, and what needs to be considered before moving to Business Central.
Practical Legacy System Knowledge
We help businesses understand how their existing NAV environment supports daily operations, including historic processes, reporting requirements and system dependencies.
Reliable Support
Our support team works closely with clients to resolve issues where possible and help keep legacy NAV systems stable while future plans are being developed.
Microsoft Ecosystem Knowledge
With experience across Microsoft business systems, Qi helps organisations understand how developments across the Microsoft ecosystem can support a future move to Business Central.
Long-Term Partnership
We work alongside businesses as their systems evolve, providing support for current needs while helping them plan a clear route away from legacy technology.
Need support for your Dynamics NAV system?
If your business still relies on Dynamics NAV, Qi can help you maintain stability while preparing for the move to Business Central.
Microsoft Dynamics NAV Services
Discover supporting services for our Dynamics NAV solutions.
System Upgrades
Cloud Migration
IT Strategy & Consultancy
Related Solutions
Businesses using Dynamics NAV often explore additional solutions as their systems evolve.
Microsoft Dynamics 365 Business Central
Manufacturing Solutions
Reporting & Automation Solutions
Frequently Asked Questions
What is Microsoft Dynamics NAV and why is it still used?
Microsoft Dynamics NAV is a long-standing ERP platform that many businesses still rely on for financial management, stock control, purchasing, reporting and day-to-day processes. However, NAV is now legacy technology, and businesses should plan carefully for a future move to Business Central.
What challenges do NAV users often face?
As Dynamics NAV is regarded as a legacy system, issues include hard-to-maintain systems, limited reporting flexibility, integration challenges with newer technologies, and a lack of internal expertise.
How does Qi support Dynamics NAV customers?
Qi supports organisations still using legacy Dynamics NAV by helping them resolve issues, maintain operational continuity and prepare for a future upgrade to Microsoft Dynamics 365 Business Central.
When should a business consider moving from NAV to Business Central?
Businesses should consider moving from NAV when support becomes harder to manage, reporting is limited, integrations are difficult, internal knowledge is reducing or the organisation needs a modern, supported cloud ERP platform.
Who typically uses NAV solutions supported by Qi?
Qi works with manufacturers, distributors and growing SMEs that still rely on NAV to support financial management, stock control, purchasing and operational processes.
What are the risks of staying on legacy versions of NAV?
Your NAV version will cease to receive security updates leaving your business vulnerable to cyber attacks
What are the costs to upgrade to Business Central from NAV
Qi offers highly competitive and efficient upgrade projects including the migration and validation of all data and conversion of any bespoke functionality you rely on. Upgrade costs will depend on the existing bespoke you currently have and which require conversion.