Business Central Partner UK

Want a Business Central Partner based in the UK?

• Prefer a Business Central Partner that offers everything you need from their UK Headquarters?
• Need a UK Business Partner that has over two decades of experience and skill in Business Central with the accreditations to reflect this?
• Moving forward with Business Central for the first time
• Need to troubleshoot your existing Business Central implementation

Qi as your UK Business Central partner will offer

• Data Migration skills second to none, using our proprietary suite of data migration tools
• Flexible Training to ensure all your staff fully understand how they will use Business Central in their day to day activities
• Managed and focussed projects based on our time served Business Central project implementation planning
• Dedicated GoLive support for your first day of processing
• Accessible, efficient, friendly support for all your team following GoLive
• Licence provision and renewals as your CSP, ensuring that you renew the licence numbers and types you need efficiently
• An annual Business Applications meeting (included as part of support) to review your use of the system and areas you could and should be getting more from
• Should you have overseas entities Qi can provision the required localisation for that country and support your overseas team too. We have completed localisations for several countries across the globe.

Benefits of Using a UK-Based Business Central Partner

1. Local Knowledge & Compliance Expertise

A UK partner understands local accounting standards, VAT regulations, and Making Tax Digital (MTD) compliance.

Familiarity with UK payroll, HR, and statutory reporting requirements ensures your system is configured correctly from the start.

2. Aligned Time Zones & Faster Support

Work in the same time zone, making communication and collaboration easier and more responsive.

Faster response times and same-day resolution for critical issues, especially during go-live and month-end periods.

When periodic processes are just that – periodic it takes time to become completely familiar with these processes.  Qi is on hand to advise and help for year end and VAT quarters.

3. Understanding of UK Business Practices

All our customers benefit from our Qi Extensions suite of improvements which is specifically designed for UK companies.  Business Central is a global application, and our customers find our Qi Extensions pack not only streamlines onboarding from applications such as Sage 50 accounts but provides report layouts and user fields that are required by UK businesses.

Experience with a wide range of UK industries moving to or already using Business Central

Qi’s experience is invaluable when it comes to sharing great practices implemented with other customers.  No two businesses are the same but where great ideas and great outcomes are transferable to other customers, Qi will do exactly that.

Qi as your UK Business Central partner can recommend best practices and process improvements that suit the UK market environment.

Examples of our industry experience (and this is just a snapshot)!

Hydraulics	Furniture	Refrigeration	Electronics	Agriculture
Gun Cleaning Machinery	Ladders	Electronic Components	Compasses	Fish
Laser Equipment	Medical Devices	Industrial Pumps	Tarmac	Clothing
Communications	Logistics	Finance	Wax Pellets	Plastic Extrusion
Wooden Boards	Stainless Steel	Stainless Steel Cupboards	Sealants	Engineering
Car Parts	Communications	Torque Wrenches	Data Centres	Electronic Analysis
Catering Trollies	Batteries	Switchgear	Swimming Pool Heaters	Fireproofing
Large machine manufacture	Car Repair Equipment	Double Glazing	Plastic Moulding	Jewellery
Christmas Crackers	Audio visual	Perfumes	Flavourings	Taps

Onsite Support & Face-to-Face Training

Qi as your UK Business Central Partner can provide onsite consultations, training, and support as needed.  Our projects always include a hybrid approach when it comes to project planning and training.

This helps to builds stronger relationships and trust with our customers, particularly important for change management and user adoption.  We may live in a digital world but nothing beats being able to see our customers face to face and ‘read the room’ when it comes to identifying anyone being left behind during training.

Pricing Transparency & Local Billing for Business Central licensing, support and consultancy

Transparent, GBP-based pricing with no hidden international fees or exchange rate fluctuations.  Qi will bill you in GBP and advise when Microsoft roll out a ‘currency alignment’ strategy which they do from time to time depending on global exchange rates.  The last Microsoft currency alignment reduced the prices of several annual Business Central licences earlier this year.  Qi ensures that you are kept up to date and only charge the Microsoft official UK published price for licensing.

Once we have finalised a project quote for you – there will be no change on that cost, unless you as the customer change the scope of the project after it has started.

Contracts and billing handled under UK law with UK-based customer service.

Data Security & GDPR Alignment

UK partners ensure your data management processes are aligned with UK GDPR and local data protection requirements.

Qi understands UK audits and accreditations from ISO to Cyber Essentials

Most of our customers will need to go through some kind of ISO accreditation or audit.  Many of our customers also require Cyber Essentials accreditation for supply chain.  Qi as your UK Business Partner will support you in ensuring Business Central streamlines these audits, making your life easier and accreditation less painful and more efficient

Qi can develop Business Central functionality to meet your industry specific requirements and our development team is of course, in-house. We listen and document, specify and quote for the work you require

Qi develops apps for Business Central available on subscription for UK manufacturers (Bar code data collection for example)

Ongoing Relationship & Proactive Support from Qi

As your UK Business Central partner, Qi will offer long-term support, and proactive account management tailored to you as a UK business.   We encourage all our customers to book their Annual Business Applications Review meeting with one of our Business Central experts.

Qi keeps you up to date with what the twice-yearly updates will have to offer your business or what new advancements Business Central offers integrating with other Microsoft applications and tools (Power Platform, Microsoft 365, Business Intelligence)

Our customers have the final say.

Our customer retention is a point of pride for Qi

We won our very first customer in 1994 and they remain our customer today.

Our staff retention is a point of pride for Qi

Unhappy staff can not provide a great service to our customers.  We work hard to make sure our great team members are happy in their workplace, and have scope to develop and grow.   Most of our staff have been with Qi 10+ years.  As the author of this article I can share, I have been with Qi for 23 years (and I am not the only one!) Our low rate of staff turn over and investment in managed growth, supports great relationships with each other and with our customers.