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Working on the Qi Team
Please find below the details of specific posts we are recruiting for currently.
Regardless of what we have open currently, we are always keen to receive CV's from and some background on those who feel a move to Qi would be a great one for them - and us!
Qi Ltd (Established 1994)
We are based in Leighton Buzzard, Bedfordshire and work mainly with medium sized businesses who manufacture, distribute and assemble. We deploy, support and develop accounting, manufacturing, CRM and bespoke software. We have our own hardware and networks team. As a Microsoft Silver partner, we specialise in Dynamics 365 Business Central and Microsoft Office 365. We also continue to support a large customer base of Sage Accounts, Sage Manufacturing and Access bespoke programmes.
We are a team of 7 looking for a keen individual to join us.
Software Solutions Support Consultant
Salary from £20,000 per annum
We have an opening for a Software Solutions Support Consultant to provide support to our existing customers and the rest of the team here at Qi.
The ideal candidate has a strong interest in customer service and has the appetite to learn new skills to support their role as a team member here at Qi Ltd
He or she will have skills with the Windows operating system and associated hardware, knowledge of SQL and Access.
The ideal candidate is a hard-working individual who has a creative but analytical mindset.
He or she should be self-motivated and with a keen interest to learn.
Good communications skills are essential as you will, following training be in regular contact with our customers both on the telephone and then latterly face to face.
The position comes with opportunities for advancement. Our ethos as a small business is to provide the necessary internal and external training to provide the platform for an individual’s development.
What might our new team member ultimately be involved with following their training? The following includes various areas of our business and we seek to help our staff to understand and develop their potential areas of expertise.
All Applicants will start their time with Qi:
- Learning in specific areas (Microsoft ERP, Sage 50 Accounts, Sage 50 Manufacturing, Office 365 apps)
- Providing telephone and remote access support to our customers on a variety of applications and issues.
- Balancing workday between multiple projects and responding promptly to customers and the rest of your team.
- Reporting issues and concerns immediately to your line manager
As your knowledge of Qi Ltd and its customers, develops and your areas of expertise become clearer:
- Code and test programming for Microsoft and Access
- Migration projects for customers on legacy accounting and manufacturing software to a Microsoft ERP (planning, preparation, delivery and training)
- Troubleshooting system bugs and issues
Your qualifications, qualities and experience may include:
- Batchelor of Arts in Computing
- Batchelor of Arts in Mathematics
- HND in Computing
- The existing confidence or will to build confidence in communicating with our customers to provide an excellent customer service experience.
- Ability to focus on multiple projects at once and to troubleshoot problems
- Commitment to continuing education in computer applications (training at employer’s expense)
The only essential qualification is:
- The desire to become part of a committed, friendly, hardworking team.
How to Apply
Please send your CV over to info@qil.co.uk and entitle your email Software Solutions Consultant application.
Qi Ltd (Established 1994)
We are based in Leighton Buzzard, Bedfordshire and work mainly with medium sized businesses who manufacture, distribute and assemble. We deploy, support and develop accounting, manufacturing, CRM and bespoke software. We have our own hardware and networks team. As a Microsoft Silver partner, we specialise in Dynamics 365 Business Central and Microsoft Office 365. We also continue to support a large customer base of Sage Accounts and Manufacturing customers.
We are a team of 7 looking for a keen individual to join us.
Salary from £14000 per annum
Trainee Software Solutions Support Consultant
We have an immediate opening for a Trainee Software Solutions Support to provide support to our existing customers and the rest of the team here at Qi.
Could you be one of them?
The ideal candidate has a strong interest in customer service and has the appetite to learn new skills to support their role as a team member here at Qi Ltd
He or she will have skills with the Windows operating system and associated hardware.
The ideal candidate is a hard-working individual who has a creative but analytical mindset.
He or she should be self-motivated and with a keen interest to learn.
Good communications skills are essential as you will, following training be in regular contact with our customers both on the telephone and then latterly face to face.
The position comes with opportunities for advancement. Our ethos as a small business is to provide the necessary internal and external training to provide the platform for an individual’s development.
What might our new team member ultimately be involved with following their training? The following includes various areas of our business and we seek to help our staff to understand and develop their potential areas of expertise.
All Applicants will start their time with Qi:
- Learning in specific areas (Microsoft ERP, Sage 50 Accounts, Sage 50 Manufacturing, Office 365 apps)
- Providing telephone and remote access support to our customers on a variety of applications and issues.
- Balancing workday between multiple projects and responding promptly to customers and the rest of your team.
- Reporting issues and concerns immediately to your line manager
As your knowledge develops and your areas of expertise become clearer:
- Code and test programming for Microsoft and Access
- Migration projects for customers on legacy accounting and manufacturing software to a Microsoft ERP (planning, preparation, delivery and training)
- Troubleshooting system bugs and issues
Your qualifications, qualities and experience may include:
- IT BTec level 3 at Merit or Distinction
- A partial completion of a BA in Computer Science or Mathematics
- The existing confidence or will to build confidence in communicating with our customers to provide an excellent customer service experience.
- Ability to focus on multiple projects at once and to troubleshoot problems
- Commitment to continuing education in computer applications (training at employer’s expense)
- The desire to become part of a committed, friendly, hardworking team is the only must have quality we are seeking in the successful candidate.