CIM50 support

Qi Cover support for CIM50 software

Cim50 Accredited BP Badge

Expert CIM50 support to optimise your manufacturing and stock control

CIM50 is a powerful manufacturing and stock control solution designed to enhance Sage 50 by providing advanced bill of materials (BOM), works orders, stock management, shop floor data collection and graphical scheduling.  Cim50 is a complete MRP solution designed to interface with Sage 50c Accounts Professional. To keep your operations running smoothly, you need expert support to troubleshoot issues, optimise performance, and ensure seamless integration with Sage 50.

Our CIM50 support services provide expert assistance with technical issues, system configuration, performance tuning.  We also offer tailored user training and report design services. Whether you need help with production planning, stock tracking, or reporting, our team ensures that CIM50 works efficiently for your business.

Comprehensive CIM50 support tailored to your business

From resolving system errors to improving stock control and reporting, we offer expert support to help you get the most out of CIM50.

  • Fast issue resolution – Minimise downtime with expert troubleshooting
  • System performance optimisation – Improve efficiency and eliminate slowdowns
  • User training & adoption – Empower your team to use CIM50 effectively
  • Customisation & automation – Tailor CIM50 to your specific business needs
  • Integration support – Ensure seamless integration & compatibility with Sage 50

With our proactive approach, we don’t just fix issues—we help you optimise CIM50 for long-term success.

Common CIM50 support and use issues
we help our clients resolve

Installation & setup assistance

Need help setting up CIM50? We ensure smooth installation, configuration, and system updates, making sure it works seamlessly with Sage 50.

Performance & system errors

Is CIM50 running slowly or showing unexpected errors? We diagnose performance bottlenecks and resolve crashes, sync issues, and error messages.

Bill of materials (BOM) management

Struggling with BOM structures, version control, or costings? We help you configure and manage BOMs to maintain efficiency and accuracy.

Works orders & production planning

We assist with works order scheduling, tracking, and completion, ensuring smooth production workflows and reduced downtime.

Stock & inventory management

Experiencing problems with stock levels, part tracking, or warehouse management? We optimise your stock control processes for better accuracy and efficiency.

User roles & security settings

We help manage user permissions, access levels, and security settings, ensuring only the right people have access to key functions.

Data migration 

Accurate data migration with full validation and testing is key. Our in house Qi team ensure that our data migration services support a smooth transition with minimal disruption.

Reporting & analytics

Need custom reports on production, stock, or financials? We help configure CIM50 reports so you get the insights you need to make informed decisions.

Upgrades & version updates

Stay up to date with the latest CIM50 features. We handle software updates, patches, and version upgrades to keep your system running efficiently.

Training & ongoing support

We provide tailored training sessions to help your team fully utilise CIM50’s features, from basic navigation to advanced manufacturing functions.

Why Choose Qi Ltd for CIM50 support?

With our expert CIM50 support, you gain a trusted IT partner who ensures your manufacturing and stock control system runs efficiently, securely, and without disruptions. Whether you need technical assistance, process improvements, or ongoing support, we’re here to help.  See our QiCover Charter here for full details of our service.

Based in Ampthill, Bedfordshire, our dedicated team of 13 consultants is small enough to care but mighty enough to deliver.

We provide hands-on, personalised support along with practical, achievable recommendations to help you optimise your Cim50 implementation.

Qi has been implementing and supporting MRP for Sage 50 accounts for over 30 years (Promis, Sage 50 Manufacturing and Cim50). We are experts.

"The support offered by the Qi team is second to none"

Tony Mattialano - Production Manager, ADC Bioscientific

Need help?

Call us on 01525 243490 or book a call at a time to suit you. You’ll speak to a real member of our support team no endless ticket queues!